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Instructions
RiDom Product Change Log
Frequently Asked Questions
Quick Start with RiCoder Software
Step-by-step quick deployment guides for RiCoder in Windows and Linux.
Working with RiCoder Software
Integrations
RiCoder Installation and Deployment
Working with the RiDom Mobile Application
Questions about installing RiCoder software
Questions about working with the RiCoder web panel
Questions about the RiDom mobile application
The Mobile Application Can’t Connect to the RiCloud Server
Data exchange protocols in the RiDom system An internet connection is required for the proper operation of the RiDom system. Both the Ri-HUB and the RiDom mobile application communicate with the RiCloud cloud server over the Internet. All system components t...
Terms and Definitions
OS - operating system. RiCoder is a service for integrating the RiDom security system with third-party monitoring software. It converts Ri-HUB notifications into events understandable by the Central Monitoring Station (CMS), allows server configuration, broadc...
Remove RiCoder
RiCoder software removal deployed in Docker using the installation wizard. Step-by-step instructions. 1. Before removing RiCoder, create a backup using the installation wizard. Backups are also created automatically every 24 hours by the RiCoder DBMS. 2. Remov...
RiCoder Backup
This article describes how to configure and use the built-in RiCoder backup mechanism with Yandex Disk: how to create, update, and restore a backup using the installation wizard, what limitations apply, and how to avoid restore errors. 1. Introduction RiCoder ...
RiCoder Software Update
RiCoder software update deployed in Docker using the installation wizard. Step-by-step instructions. RiCoder Update Use the same installation wizard that was used to install RiCoder on the server. If a newer installation wizard version is available, download i...
Quick Start with RiCoder in Linux
Step-by-step guide for quick RiCoder software deployment. Check system requirements Prepare everything required: container registry access key (*.json file) Yandex account (required for backup) Yandex token (required for backup) version numbers for the ...
Analysis of RiCoder container logs
To analyze the situation in which events do not reach the monitoring station, you need to look at the logs of the following containers: chop_deploy-eqgateway-1 - receiving, processing, transmitting events from Ri-HUB to the queue.chop_deploy-surgard-1 - recei...