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The RiCoder admin web panel contains information about the current versions of RiCoder components. 1. Open the RiCoder admin web panel using the shortcut located on your desktop or enter the address in the browser: http://<IP address of the server in the orga...

You can change user rights when the house/object is under protection. 1. Select the desired house on the My Homes screen. 2. Click settings button . 3. Click Home Users. 4. Select the user whose rights you want to change. For a mobile user and locally, the set...

Update date: July 6, 2026 Software app for security companies that allows to manage event transmissions from the Ri-HUB control panel center to the Central Monitoring Station (CMS). July 6, 2026 Components versions: Server version (BAC-version): 2026-07-06-e2...

Update date: April 17, 2026 The mobile app is designed for managing and controlling the components of the RiDom Smart Security System from a smartphone. April 17, 2026 v. 1.1.275 LimitationVersion is available on all platforms except Google Play.New FeaturesDe...

This article describes the algorithm for the operation of connection control timers between Ri-HUB and the RiCoder security server. Two timers are used to distinguish real connection losses from short-term network failures: Timer X - Waiting time before fixing...

Security organizations can have different local network configurations. This article will discuss the 3 most common options. If your organization has additional firewall settings and other configurations, please contact your system administrator to verify that...

Description of typical errors occurring during the installation and configuration of RiCoder on Ubuntu OS. 1. Docker Does Not Start from Terminal Errors when starting Docker are often related to access permissions. The user running Docker may not be added to t...

При запуске Docker Desktop в окне приветствия появляется сообщение: Virtual Machine Platform is not enabled. Так же появляется системное уведомление в панеле уведомлений Windows о том, что произошла ошибка при запуске WSL. When launching Docker Desktop, a mess...

While working with Docker, you may encounter typical errors. These errors can be identified by key phrases in the RiCoder Installation Wizard dialog text: port is already allocated – the port is occupied by another process,no space left on device – insufficien...

1. Authorization Error When Pulling RiCoder Containers The installation wizard cannot find the registration key file (*.json) required to connect to the Yandex Docker container registry. Error text: Authorization error Cause of the error The registration key f...

1. Error Loading Containers in Docker This section describes errors related to loading and running RiCoder containers in Docker. Error text: Containers are not running or are stopped Docker Desktop screen: Containers Case 1. RiCoder Containers Did Not Start in...

The RiDom system provides several ways to arm a house/property, depending on the user's role. For mobile users (who have access to the mobile app): via the mobile app For local users (without access to the mobile app), using: a key fob or keypad For more detai...