Setting up a house/object under protection

The RiDom system provides several ways to arm a house/object, depending on the user’s role.

For mobile users (has access to the mobile application):

• via mobile app

For local users (without access to the mobile application) using:

• key fob or keyboard

More details about user roles in the RiDom system are in article.

1. Via mobile application

The mobile user must have permission to disarm and arm.

1. In the section My Homes select the desired house and click on the icon .

2. Select premises for security:

• All premises – click Arm all premises . All switches will turn green.
• One or more rooms - turn on the switch for the desired room.

3. After clicking on for all rooms or enable for selected rooms, the system will check depending on the settings System integrity checks.

By default, System integrity checks is disabled.

• If checking is Enabled – the controller and detectors will be checked according to the specified rules.
• If the check is Off – the system will check the detectors and controller, generate a list of faults and immediately proceed to arming the house/object.
• Opening detectors are always checked. If a window or door is open, the house/object or premises will not be protected.

When integrity check is disabled when arming a house/object, two results are possible:

• Successful arming
• Unsuccessful arming

1.1. Successful arming

The house/object is successfully armed when:

• all rooms in the house/facility or individual ones have a sign
• on the screen My houses – the house card is displayed in green and the sign

Sign successful arming in the interface

1.1.1. Informing users when arming

Upon successful arming, the system records the event Armed in the log and sends notifications to users - if the settings allowed.

If, as a result of the arming check, malfunctions are identified, the system records the event Armed with malfunctions.

If malfunctions were detected during the security detector check, you can view the list in section System status or event log. Detected malfunctions do not affect arming in any way since the integrity check of the security system is disabled.

Screen Event log

Notifications to mobile users

The user, including the initiator of arming, receives an SMS message and/or push notification – Armed.

If a mobile user has SMS notifications, push notifications disabled in their profile settings, or viewing the event log is not available, then they will not receive notifications.

The owner or invited user with the right Manage users can enable or disable the receipt of SMS messages for each local user.

Notifications to local users

Local users do not receive SMS messages.

If the user of the home/object, in addition to a local account in the RiDom system, has access to the mobile application, then he will receive an SMS message and/or push notification in accordance with the settings for this user.

1.1.2. Indication on the controller and actuators

Indication on the Control Hub and Actuators

Device	Sound
Control Hub	Emits a single "beep"
Keypad (Ri-KB-1, sensor: Ri-KB-2 and Ri-KB-3)	Emits a single "beep" ℹ️ The signal may arrive with a slight delay.
Siren	Does not emit any sounds

The sound signal from the keyboard may be delayed, since the keyboard does not communicate with the controller constantly, but at time intervals. The duration of the pause depends on the quality of communication with the controller and the settings - the period of broadcasting. This setting is specified in the firmware and does not change. The maximum pause duration is 2 minutes.

1.1.3. Configuring the Number of Alarm Messages While Armed

While the property/house is under guard, you can limit the number of alarm messages received. This helps avoid frequent notifications during mass detector triggers or technical failures. It also allows limiting the number of SMS messages sent to users of the house/property.

You can set a limit on the number of alarm messages within one armed session. Possible values: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 20, Unlimited. The alarm message counter resets after disarming the premises where the detector is located.

Exception: The restriction does not apply to events in the Malfunction category or when the Always Active (24-hour zone) setting is enabled.

The configuration is performed in the device card.

Parameter: Limit Number of Alarm Messages	Parameter: Always Active (24-hour zone)	Result
Enabled	Enabled	Alarm events and malfunction events are received without restrictions
Enabled	Disabled	Alarm events and malfunction events are received as they occur

1.2. Unsuccessful arming

House/object NOT is protected due to the lack of rights of the user to arm the house/object.

1. Nothing appears in the event log.
2. Users will not receive any notifications.
3. There is no sound indication on the controller and actuators.

2. From key fob or keyboard

2.1. Key fog: features of use

A user can only have one key fob associated with him. Any mobile user can have one key fob.

The key fob turns on security in all premises that are authorized for the user of the key fob.
Configuring access rights to premises is performed in the mobile application in User Settings.

Several key fobs can control one room. If you first armed the room with key fob 1, and then with key fob 2, the controller does not arm the security again. The event Re-arming will appear in the log. This is not an error - the security is working correctly.

2.2. Keyboard: features of use

The codes on the keyboard for executing arming commands are linked to the user. Each user (mobile or local) is assigned a specific code in the mobile application and premises available for arming.

Only a mobile user can configure codes for the keyboard: either the owner or another user with the appropriate rights in the mobile application in User Settings.

2.3. How to arm

1. To set premises that are allowed to be armed by key fob and keypad users, follow these steps.

Name	Ri-Key-1	Ri-KB-1	Ri-KB-2 / Ri-KB-3
Arming	Click the button In the key fob settings in the mobile application, each button is assigned a corresponding command.	Enter the code ХХХХ, corresponding to the command Arming and press the key	Enter the combination: * -> code -> #
Indication immediately after pressing the buttons	The indicator light turns on briefly in green.	The keyboard flashes for 60 seconds green after entering the code.	With each button press, the light indicator flashes green once, and the sound emitter emits a short beep.

2. After pressing the key fob button and entering the code on the keyboard, the countdown starts exit delay.

The delay time is set in the settings of the security device (motion and opening detector).

3. The security system waits until the initiator of arming leaves the premises.

• Successful arming
• Unsuccessful arming

2.3.1. Successful arming

1. Arm your house/object or individual premises using a key fob or keypad.

2. After pressing the key fob button and entering the code on the keyboard, the countdown starts exit delay.

3. The security system waits until the initiator of arming leaves the premises.

When exit time expires:

1. The system will arm only those premises that are allowed for the entered code or assigned to the user of the relay.
2. Users of the house/facility receive SMS messages, push notifications - Armed.
3. An event is generated in the log - Armed.
4. Control device behavior:

Control Device	Behavior
Ri-Key-1 Key Fob	The key fob's light indicator turns green for 3 seconds.
Ri-KB-1 Keypad	Emits a sound signal – a single "beep". The signal may arrive with a slight delay.
Ri-KB-2, Ri-KB-3 - Sensor Keypad	The light indicator flashes green for 60 seconds after entering the code; the sound signal lasts for several seconds.
Control Hub	Emits one long "beep".
Siren	Does not emit any sound signals.

If the security detector is triggered while the exit time is counting down, then the security detector does not send an alarm to the controller.

If the initiator of arming did not have time to leave the premises, the alarm will sound.

1. An event is generated in the log - Alarm.
2. Users of the home/facility receive SMS messages and push notifications about alarms.
3. Control device behavior:

Control Device	Behavior
Ri-Key-1 Key Fob	Does not emit any sound signals.
Ri-KB-1 Keypad	Does not emit any sound signals.
Ri-KB-2, Ri-KB-3 Sensor Keypad	Does not emit any sound signals.
Control Hub	Emits 3 long "beeps" in a row, looping while the alarm is active.

1. The siren emits a sound signal depending on the settings configured in the mobile app.
2. The control hub emits 3 long "beeps" in a row, looping while the alarm is active.
3. The keypad does not emit any sound signals.

If for a mobile user SMS notifications, push notifications are disabled in the profile settings or viewing the event log is not available, then he will not receive any notifications.

2.3.2. Unsuccessful arming

Unsuccessful arming is possible in the following situations:

For keyboard

1. The code entered from the keyboard was incorrect.
2. The user does not have the right to put the house/object or premises under protection.
3. There is a ban on disarming a house/object outside of the schedule.
4. There is no connection between the keyboard and the controller.

Possible reasons for lack of connection: 1. The battery of the keyboard is low, it cannot communicate with the controller. 2. The controller has no power or is faulty.

For key fob

1. The user does not have the right to put a house/object or premises under protection.
2. There is no connection between the key fob and the controller.

If there is no connection between the controller and the key fob, the indicator light alternates between red and green for 3 seconds after pressing the button.

House/object NOT is armed.

1. The event is not generated in the log.
2. Home users do not receive notifications.
3. Control device behavior:

Control Device	Behavior
Ri-Key-1 Key Fob	No light indication.
Ri-KB-1 Keypad	The light indicator flashes green and red. No sound indication.
Ri-KB-2, Ri-KB-3 - Sensor Keypad	The light indicator flashes green and red for 2 seconds.
Control Hub	Emits 3 short "beep" sounds. If the user does not have permission to arm the house/property – there is no sound indication.
Siren	Does not emit any sound signals.

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Description of the software operation is relevant for versions:

• RiDom application - v. 1.1.273
• iCloud cloud service - v. 2026-06-17-8fd1236
• Controller firmware - v. XX.1.81

Update date: 06.24.2026