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How to add Ademco code to a broadcast template?

**Ademco code** - standard four-digit protocol code ADEMCO Contact ID, used in security and fire alarm systems to indicate the type of event that occurred at the facility (for example, alarm, disarming, malfunction, etc.). 1. OOpen the RiCoder admin web panel...

How to transfer access rights to a house to perform installation work on site?

The article describes the procedures for temporarily transferring rights to manage a security object in the RiDom system from the responsible employee of the private security company (administrator of protected objects) to the installer to perform configuratio...

Setting up rights for the object owner

Configure only the alerts and rights that are actually needed for the owner user. This will reduce the flow of unnecessary information for the owner, eliminate his interference in the security work and help maintain a balance: the owner will be aware of the im...

How to configure periodic communication testing events?

The article describes the step-by-step process of setting up an event for periodic testing of communication between Ri-HUB and the RiCloud cloud service. This feature allows the control center to regularly send empty test messages to the server, which acknowle...

How to set up notifications for users at home/facility?

For a mobile user, you can configure to receive SMS messages and push notifications, and view the event log. This can be done by the Owner or the user himself. If a specific user of a home/object has notifications via sms, push disabled in the settings, or vie...

How to set permissions for users?

1. On the main screen of the mobile application, select the desired house. 2. Go to home settings. Select in the upper right corner of the screen. 3. Select the item Home users. 4. Turn on the switches for the desired rights. Update date: 03/26/2026

How to set up a key fob for a user?

The security mode control key fob has three programmable buttons, protected against accidental pressing. Equipped with a panic button so you can inform loved ones and the security company about the danger. The keychain you add must be linked to the user at hom...

How to create a room and configure user access?

1. Select the desired house on the My Homes screen. 2. Go to home settings. Select in the upper right corner of the screen. 3. Select Room settings. 4. Click New premises. 5. Select the users who will have access to the premises. 6. Click Create. Update da...

How to put a house or premises under security?

1. Select the desired house on the My Homes screen. 2. Click on the icon in the top widget. 3. Select the premises that need to be protected: All rooms – click on at the inscription Arm all premises. The switches in all premises will turn green - the hous...

Where to configure system integrity check?

The setting is available only to a user with the Owner role. 1. Open the RiDom application. 2. Select the desired house in the My houses window. 3. Scroll down and select My Devices. 3. Scroll down the controller settings screen and go to Setting up a securi...

Where can I find the latest version of RiCoder?

The latest version numbers of RiCoder components are indicated on the official RiCoder software page next to the download link for the latest release. ricoder_dashboard ver - interface version BAC-version - server version Official RiCoder software page Upda...

Where can I find out the current version number of the RiCoder software installed in my organization?

The RiCoder admin web panel contains information about the current versions of RiCoder components. 1. Open the RiCoder admin web panel using the shortcut located on your desktop or enter the address in the browser: http://<IP address of the server in the orga...

How to configure access rights to premises for users of a home

You can change user rights when the house/object is under protection. 1. Select the desired house on the My Homes screen. 2. Click settings button . 3. Click Home Users. 4. Select the user whose rights you want to change. For a mobile user and locally, the set...

RiCoder Security Server (EN)

История изменений продуктов RiDom

Update date: April 10, 2026 Software app for security companies that allows to manage event transmissions from the Ri-HUB control panel center to the Central Monitoring Station (CMS). April 10, 2026 Components versions: Server version (BAC-version): 2026-04-10...

RiDom Mobile App (EN)

История изменений продуктов RiDom

Update date: April 17, 2026 The mobile app is designed for managing and controlling the components of the RiDom Smart Security System from a smartphone. April 17, 2026 v. 1.1.275 LimitationVersion is available on all platforms except Google Play.New FeaturesDe...